Location

Street Address: 34 Windeyer Street
Watson ACT 2602

Postal address:
PO Box 7125
Watson ACT 2602

Business Hours Phone: (02) 6248 7005

Fax: (02) 6249 6089

Email: reception@wgp.net.au

CALMS After Hours Phone: 1300 422 567

Disabled access

There is disabled access via a parking space and wheelchair ramp immediately adjacent to the entry. A disabled toilet is also available.

Patient Download Materials: 

Communication Policy

Telephone Calls From Patients - Doctors do not routinely take telephone calls from patients. If a patient wishes to leave a message for a doctor, a reception team member will forward it to a nurse for appropriate triaging and follow-up.

E-mail Requests - We do not accept e-mail requests for medical advice, scripts or referrals - please make an appointment with a doctor.

Feedback and Complaints

We welcome your feedback. If you have a comment or complaint, you can provide this feedback via the Patient Feedback Form available at reception. If you prefer to provide your feedback outside the practice, you are welcome to send us an email at info@wgp.net.au or reception@wgp.net.au.

If you are not happy with the health service you have received here, we encourage you to talk directly with the staff or management. If you are not satisfied with our response, you can always speak to the ACT Human Rights Commission at Health Service - HRC or Australian Health Practitioner Regulation Agency - Home.

The ACT Human Rights Commission provides a free, independent, fair and impartial process for resolving complaints. Phone: 02 6205 2222 Email: human.rights@act.gov.au Website: www.hrc.act.gov.au